How can we help?
A few clear answers so you can get back to your game.
How do I start?
Choose fun play for 1,000 virtual credits, or connect an EVM wallet to create your wallet-linked account. Signing in only proves wallet control; it never asks for a payment.
Are fun-play credits real money?
No. Fun credits and rewards have no cash value and cannot be withdrawn. You can refill your fun balance from the wallet page.
Where are my hit, stand and double buttons?
Blackjack shows your available decisions after dealing. Double adds the current hand’s stake and deals one final card. Equal-value cards can be split once; split aces receive one final card each.
How does Video Poker work?
Deal five cards, tap the cards you want to hold, then draw once to replace the others. A pair of jacks or better pays. Auto mode uses a simple, non-optimal hold strategy.
What is double or nothing?
After a winning Coinflip, you can keep the credited payout or stake all of it on another flip. This optional round returns 2.00× with a 45% win chance. Standard flips remain 50% at 1.80×.
Can I drop several Plinko balls?
Yes. You can launch another ball while earlier balls are moving. Each ball follows its own accepted server result. Row and risk changes wait until all balls land.
How does autobet stop?
Choose a finite count, fixed stake and loss limit. Autobet stops between rounds, on errors, when you leave the game or hide the page. Stop cannot undo a bet that has already been accepted.
How do I silence a game?
Open Settings and turn game sounds off or lower the volume. Sounds start only after interaction. Motion can also be reduced, and your system’s reduced-motion preference is respected.
Will search interrupt my game?
Search opens above the current page. Closing it returns you to the same game. You only navigate when you select a result.
What do RTP and multipliers mean?
RTP is the theoretical long-run return across many bets, not a guaranteed session return. A 2× total-return multiplier includes the stake. A payout below your stake is a net loss.
Why are provider slots unavailable?
Availability depends on the connected provider and your location. Supported demos appear in Slots & live casino once the provider connection is active. Provider demos do not use your Cybet balance.
Can I inspect a result?
Yes. Your account contains seed and history tools, and the independent result verifier remains available.
How do I report a problem?
Keep the game, round reference and approximate time. Never share a wallet secret. The operator must publish its support contact before public launch.